ICT medewerker
Salary 30. 000 - 42. 000 EUR per year
Requirements:
- To be successful in this role, you should have a solid background in IT with at least an MBO or HBO level and an MCSA certification. Additionally, you should have basic knowledge of key IT infrastructure components such as Cisco, VMware, server-based computing, and Switching. Experience with both Windows and Apple operating systems as well as in-depth knowledge of HP and Apple hardware and software is essential.
Responsibilities:
- As a first-line helpdesk employee, you will be responsible for efficiently resolving technical issues, providing support to users within established Service Level Agreements (SLAs), and contributing to achieving SLAs that Lancom has signed with its customers. You will also handle reactive and proactive tickets, provide user support over the phone, monitor ticket priorities, contribute to improving management processes, and resolve second-line escalations in accordance with procedures.
Technologies:
- Cisco
- Hardware
- ICT
- VMware
- VR
- Windows
More:
I am seeking a dedicated individual to join our team at Lancom, a company we are proud of, with a passion for delivering the highest quality of service to our long-standing clients. We offer a challenging position with opportunities for self-development, a competitive salary, and a fun working environment with perks such as professional development budget, pension plan, personnel discount, and travel allowance. The position is full-time with a salary range of €2, 500. 00 - €3, 500. 00 per month. This role is located in Rotterdam and requires a minimum of 2 years of relevant experience in IT. If you are passionate about technology and customer service, we would love to hear from you.Bądź pierwszy, który ubiega się o to miejsce pracy!
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