ServiceNow ITSM Architect
responsibilities :
- Model, develop and document robust solutions, focusing on IT Service Management (ITSM) component utilizing ServiceNow platform
- Ability to develop data modeling and design
- Translate user and architectural requirements into secure, well-tested implementations
- Develop detailed technical design, including outlining the architecture, workflows, and configurations of ServiceNow solutions in area of ITSM
- Overlook full SDLC to develop, unit-test, deploy, maintain codebases and peer review code changes
- Define and detail overall platform architecture of ServiceNow and on-prem systems with architects from other areas within organization
- Remain up-to-date on industry trends, share knowledge among teams, abide by industry best practices and ensures technical governance and policies are being adhered to
- Work collaboratively with Business Process Analysts and development teams across multiple time zones and locations
requirements-expected :
- Master's Degree in the field of Information Technology or comparable field of study
- Personality: able to work in a team, outgoing, flexible, communicative, and assertive
- Independent and goal-oriented working style
- Several years of professional experience in IT, preferred in the area of ServiceNow (in domain separated instances) as a consultant/administrator role
- Experience with data modeling design and architecture
- Very good knowledge of ServiceNow ITSM, ITIL and IT administration, in-depth knowledge of software, hardware, and system technology, certifications in ITIL and/or TOGAF would be an advantage
- Very good knowledge of English, German would be a plus
offered :
- Benefits:
- We would like to offer you number of amenities for you and your loved ones.
- Work #LikeABosch:
- Contract of employment and a competitive salary (together with annual bonus)
- Flexible working hours with home office after the pandemic as well
- Referral Bonus Program
- Copyright costs for IT employees
- Canteen in the office with co-financed lunches
- Grow #LikeABosch:
- Complex environment of working, professional support and possibility to share knowledge and best practices
- On-going development opportunities in a multinational environment
- Broad access to professional trainings, conferences and webinars
- Language courses
- Live #LikeABosch:
- Private medical care and life insurance
- Multisport card and sports teams
- Number of benefits for families (for instance summer camps for kids)
- Non working days on the 24th and 31st of December
- Discounts for Bosch products
benefits :
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- corporate products and services at discounted prices
- integration events
- preferential loans
- coffee / tea
- leisure zone
- employee referral program
- charity initiatives
- family picnics
- Massage services at the office
- Lawyer consultation
- Summer and winter activities for children
- karta lunchpass
- kafeteria
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