Application Support Engineer (CEE)
Application Support Engineer (CEE)
Your responsibilities
- Implement and oversee the installation, ongoing maintenance, and monitoring of databases and application systems within large-scale server environments.
- Develop administrative tools to streamline and automate workflow processes.
- Ensure the reliable performance of applications within our HR cloud infrastructure.
- Provide efficient troubleshooting solutions and problem resolution for system issues.
- Engage actively in various projects contributing to the enhancement of system functionalities.
- Coordinate with 3rd party service providers to maintain system standards and performance benchmarks for ex. suppliers installing printers, access points, technicians testing our server rooms etc.
- Płatnik support: installing, creating databases, troubleshooting in case of issues
- Enova support: installing P2S VPN, troubleshooting, being point of contact between Datio (3rd party supplier) and SD Worx Workplace Services Team (mostly Networking Team)
- Overall local support with software and hardware issues for users (as much as you could without admin access), taking care of local networking on a small scale
- Management of mobile phone process from ordering to setting up
- Support smart automation initiatives from an technical side
Our requirements
- Completed vocational training as an IT specialist for systems integration or comparable training
- Very good knowledge of Microsoft operating systems
- Good knowledge of Microsoft database systems (MsSQL)
- Knowledge of Citrix Xen-App version 6.5 and higher desirable
- Confident handling of Powershell
- Good knowledge of Polish and English language
- Distinct customer and service orientation
- Ability to work in a team
- A well-structured way of working as well as strong communication skills
What we offer
- Stable employment conditions: permanent contract of employment (after a 3-month probation period)
- Flexible working time
- Private medical care (LuxMed)
- Life insurance & Bonus Plan
- Cafeteria system / Multisport Card
- Meal vouchers – Edenred Card
- Financial allowance for remote working
- Subsidy for glasses or lenses (500 PLN once every 2 years)
- Loans for employees
- Referral program
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