Technical Consulting Engineer - Security Solutions (Premium Support)

What You’ll Do

Main responsibilities:

- Be a trusted technical authority to global Cisco customers and partners.

- Work with customers via collaboration tools to solve highly complex technical issues.

- Engage in cross technology collaborations to help solve issues in heterogeneous network environments.

- Contribute to knowledge base and troubleshooting guides. Train junior engineers and work as a team.

- Be the first to lay hands on the latest and greatest technologies in the field of networking security.

- Collaborate with engineering team to improve product quality by identifying and submitting software defects.

- Recreate customers technical problems in internal state-of-the-art Cisco lab.

Who You Are:

Main requirements:

- Minimum 4 years of related experience involving high level customer support in Security technologies.

- Technical knowledge with proven experience in networking and network security equivalent to CCNP level knowledge (Cert not required)

- Knowledge and experience in at least two of the network security technologies - Cisco NGFW / ASA as primary one + familiar with at least one from the list: Cisco AAA / ISE, Cisco VPN, Cloud Security, Email Security, Endpoint protection.

- Evidence of troubleshooting skills on high level

- Foundation of Linux / UNIX command line tools / environment

- Fluent in English, written and spoken

Well be very impressed if you can also show one of these:

- Advanced Linux skills, Windows troubleshooting

- Scripting Languages

- Relevant industry certification.

- Experience configuring, troubleshooting Cisco Security Products.

- Presentation and training skills

Development opportunities:

-Grow your technical and soft skills

-Ability to present in seminar and conferences such as Cisco live and partner meetings

-Support in pursuing Cisco Certification.

-Contribute to Cisco intellectual capital. (Automation projects, Hackathons, etc. )

-Mentoring and coaching.

-Becoming Subject Matter Expert.

-Giving back to local and global community. (charity events)

Firma: Cisco
Lokalizacja: Kraków, Lesser Poland Voivodeship, Polska
Praca na stanowisku: Technical Consulting Engineer - Security Solutions (Premium Support)
Dodano: 18. 10. 2020
Praca na stanowisku - aktualna
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