SAP MM Specialist | Managed Services Operations Lublin

SAP MM Specialist | Managed Services Operations
Lublin
Lublin, Lublin Voivodeship, Polska

technologies-expected :

• SAP

• Analyze and resolve complex technical issues related to SAP MM module and customer-specific solutions.
• Provide 2nd and 3rd Line Support to address and resolve tickets related to SAP MM module and customer-specific solutions.
• Conduct detailed problem analysis to diagnose issues thoroughly, understand root causes, and configure SAP systems to develop effective solutions.
• Collaborate with 1st-Level support and other IT teams to ensure timely resolution of issues.
• Foster strong relationships with clients by addressing support topics promptly and effectively.
• Regularly analyze and report on ticket trends in the designated area to identify recurring issues and potential improvements.
• Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements.
• Maintain comprehensive documentation of support issues, solutions, and project changes to ensure transparency and knowledge sharing.

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Deep understanding of SAP MM module functionalities to handle material procurement, vendor management, and inventory management within SAP S/4HANA (preferred version 2020 or similar).
• Experienced in configuring purchase orders, goods receipts, and invoice verification processes within SAP MM.
• Ability to troubleshoot and resolve MM-related technical issues, maintaining the integrity and availability of material data across the enterprise.
• General knowledge of the integration processes of external systems with SAP MM module.
• Strong analytical skills to diagnose issues and develop effective solutions for complex problems.
• Ability to maintain and enhance customer relationships through effective communication and support.
• Familiarity with ticket management systems to track and manage support requests efficiently.
• Understanding of project management principles to successfully manage small-scale projects and changes.
• Excellent communication skills to interact with team members and clients, both verbally and in writing.
• Willingness to stay updated with the latest SAP developments and adapt to new tools and technologies.
• Ability to work independently and manage multiple priorities.
• SAP certifications in relevant modules (preferred).
• Understanding of ITIL principles and the overall managed service process.
• Very good command of English, both spoken and written. Knowledge of German will be an additional advantage.

• Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops and conversations with native speaker,
• Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling,
• Possibility to create your individual benefits package (a. o. lunch pass, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,
• 3 paid hours for volunteering per month,
• Additional paid Birthday Day off,
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• employee referral program
• Employee Assistance Program
• birthday day off
• additional benefits e. g. medical pet care, lunch pass
• flexible working time possible