Project Coordinator - Operations Support Manager - Citi Private Bank (Hybrid) Warszawa, mazowieckie

The Project Coordinator - Operations Support Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

https://www.privatebank. citibank.com

Responsibilities:

• Manage professional teams and departments through delegation of tasks and responsibilities
• Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as maintain appropriate staffing requirements
• Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel
• Create and develop budget, policy formation and short-term resource planning
• Manage occasionally complex and varied issues with significant departmental impact
• Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function
• Provide evaluative judgment based on analysis of information in complicated and unique situations
• Ensure essential procedures are followed and contribute to the defining standards
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams.  
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5+ years of experience with background in Financial Services , Banking, Consulting or Professional Services Industry (Commercial Banking related experience is an advantage)
• Extensive knowledge of the Client Onboarding processes (advantage)
• Working knowledge of Commercial Liability Account Opening, Maintenance & Anti Money Laundering (AML) Requirements (advantage)
• Working knowledge of Systematics, Filenet, Citi Know Your Client (KYC), Workforce Management (WFM) and Commercial Liability Products (advantage)
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Proven organization and time management skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Benefits:

• Competitive salary connected with annual salary review and discretionary annual performance bonus.
• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme).
• Hybrid model of work – from modern offices and from home, flexible working hours.
• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with.
• Structured onboarding process and extensive training offering (e. g. including Udemy, Degreed).
• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas.
• Unlimited development opportunities within Citi global network.
• Exposure to a wide range of internal stakeholders as well as to senior management.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-------------------------------------------------

Job Family Group:

-------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting