Production Management Analyst Wrocław, Lower Silesian Voivodeship

Join us as a Production Management Analyst (18 months)

• We’ll look to you to play a key role in supporting the provision of day-to-day technology based services
• You’ll be helping to deliver the production management for relevant platforms, activities and processes relating to your area of specialist knowledge, within predefined end-to-end processes
• This is an opportunity to gain valuableexposure as well as the chance to develop your skillsin a collaborative and cohesive working environment
• We are offering this role for a period of 18 months

What you'll do

As a Production Management Analyst, you’ll be building relationships with internal and external stakeholders. You'll be acting as a point of customer contact and first or second level support using request fulfilment processes.

You’ll also be:

• Identifying and escalating potential risks and operational issues
• Providing efficient business support for local technology departments
• Helping to develop colleagues by sharing experiences, expertise and specialist knowledge
• Supporting the delivery of application management and application support
• Supporting the application of controls and constantly reviewing, primarily against SOX controls to ensure full compliance to all policies and regulatory obligations

The skills you'll need

We’re looking for someone with technical knowledge and experience, including platform, technology, products and domains. You’ll additionally need knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.

You’ll also demonstrate:

• Knowledge and experience of operational principles
• Good stakeholder management and communication skills
• The ability to prioritise and multitask
• A keen eye for detail