Order Management Specialist with German Wrocław, Lower Silesian Voivodeship

Order Management Specialist with German
Wrocław
Wrocław, Dolnoslaskie, Poland

Job Description - Order Management Specialist with German (JOBREQ1800089731)

Order Management Specialist with German

Requisition ID

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Job Posting

As part of the GBS Business Support Services team, Regular level Associates will be responsible to carry out tasks and activities identified and agreed upon with the GBS Leadership and Business Stakeholders to drive efficiencies in relevant processes

Key Responsibilities :

• Has a wide understanding of the performed process, understanding in’s and out’s holistically, along with the full error impact

• Indicates process gaps and/or process enhancements

• Proactively solves non-typical cases basing on his/hers own knowledge, local documents and other functions support

• Presents proactive approach and provides support for internal and external clients in order to resolve issues and queries (in/outside his/hers scope)

• Works independently under limited supervision

• Promotes PPG Way values and changes coming from local management and endorses the same

• Is responsible for execution of complex reports & evaluations

• Actively participates in operational projects

• Being subject matter specialist in Front Office Area, Order Management (Q2C, O2C)

• Managing the workload to provide an excellent service to internal/external customers so SLA is followed and maintained

• Handling and coordinating non-routine or complex requests and issues on quote to cash (Q2C) process involving Export Process, Supply Chain, Production, Purchasing Department

Qualifications :

• Secondary education or higher and/or 3-5 years of relevant experience
• Fluency in English
• Fluency in German/French
• Familiarity with MS Office environment
• Cooperation within the team
• Problem solving

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are “One PPG” to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday – everyday.

We continuously learn. We develop our people to grow our businesses.