HR Operations Specialist Kraków

HR Operations Specialist
Kraków

HR Operations Specialist

Job Description

As part of EMEA HR Operations reporting to the EMEA HR Operations Manager; this role is responsible for ensuring that operational HR services are delivered to employees and Team Leaders. The role will support multiple geographies.

Duties & Responsibilities:

• Providing local market knowledge and expertise on the effective delivery of our day to day hire to retire HR processes, policies and activities
  
• F ocus ing on adherence to standard, continuous improvement opportunities and providing an engaging and customer-focused service in partnership with a third-party provider
  

• Handling l ocal legislative tasks as appropriate
  

• Delivering resolution for complex issues and escalations
  
• Supporting ad-hoc projects and local Labour Relations (inc. EWC coordination)
  
• Reviewing and keeping up to date HR policies and maintaining content on the HR portal
  
• Partnering outsourced provider to educate them on KC culture, policy and practice
  
• Providing HR Operations cover across EMEA
  
  

• Proven experience in an operational HR capacity or HR shared services
  
• Exceptional customer service experience
  
• Stakeholder management skills, internal and external
  
• Ability to manage a busy workload and prioritize
  

• Language skills - fluent in Italian or French would be an asset
  
  

• Possibility to grow and develop within global HR function
  
• Independent and meaningful role
  
• An annual performance related bonus
  
• Private medical cover with dental care
  
• Life insurance, multisport
  
• Brand new office close to city center