Delivery Manager Poznań, Wielkopolskie

Delivery Manager
Poznań
Poznań, Wielkopolskie, Poland

At Pearson, we’re committed to a world that’s always learning and to our talented team who make it all possible. From bringing lessons to life with engaging and innovative resources to developing market-leading qualifications, we are bold thinkers who explore new frontiers in an environment that supports and inspires us to always be better.

We are committed to equity and opportunity, and we welcome and encourage applications from candidates who are under-represented in the media education industry. We are keen to help people develop their strengths and provide plenty of opportunities for learning within the role and company.

About the team

Our Pearson School Qualifications business supports schools, teachers, learners and their parents throughout their entire school journey, from 5 to 19. Our vision is to be the partner of choice for every school and every teacher; helping every learner to achieve their full potential.

The Primary team within Pearson’s School Qualifications Product Development division develops print, digital and blended teaching and learning resources that solve customer problems and positively impact learner outcomes. Our popular products and services – including Bug Club, Power Maths and ActiveLearn Primary – are used in Primary schools in the UK and across the world. The team includes Product Managers, Content Specialists and UX Designers, who work together to innovate, develop and deliver products through the product lifecycle.

About the role

As Delivery Manager you will work closely with the Primary Heads Of Department and Product Managers, as well as external project managers and vendors, to bring about delivery excellence. You will be a driving force in the Primary team, helping us to move as one team more quickly, efficiently and cost-effectively. You will be central to achieving our goal of delivering products of the highest quality, when our customers need them.

You’ll report to a Primary Head Of Department.

The Delivery Manager will work closely with the Heads Of Department to plan delivery across the whole Primary portfolio:

Enable effective implementation of the annual cycle of the business, helping the team to stay one step ahead on key milestones

Set up and track on-time delivery, budget and quality metrics

Process management and improvement

The Delivery Manager will drive the very best practice in delivery:

Ensure any central guidance, templates and documentation are adhered to

Design and drive continuous improvement in process and workflow to be more efficient, reduce vendor costs and deliver high quality content

Collate ‘lessons learned’ and embed subsequent improvements into the team

Project set up and monitoring

The Delivery Manager will support Product Managers with early-stage project set up, and oversee smooth end-to-end delivery in partnership with the internal team and external project managers.

Provide cost and schedule estimates at the early stages of project planning and refine these with the Product Manager and external vendors

Negotiate vendor and freelancer terms and costs for each project, based on clearly-defined requirements and scope

Appoint suitable external project managers, vendors and freelancers for each project

Set up new vendors, contracts and purchase orders (with support from the administration team)

Identify potential project variances and escalate to the relevant stakeholders early

Act as an escalation point for Product Managers and project managers for critical risks

On complex projects, support the Product Manager to design and embed effective workflows from idea stage to help the team move more quickly and effectively

Who are we looking for?

We’re keen to hear from candidates with the following attributes:

Excellent organisational skills

Ability to plan at different levels – from big picture down to individual projects

Proactive in developing, testing out and adapting processes

Ability to build working relationships as quickly as processes

Excellent communication skills, including an ability to extract key information from and communicate out to different stakeholders in a clear and timely way

Creative problem solving

We would particularly like to hear from candidates with demonstrable experience in digital products and services.

We are a Stonewall Gold and Top 20 LGBT+ inclusive employer, Investors in People Gold, Race Charter signatory, Disability Confident employer and Working Mums Top Employer.

Application details: To apply to the role, please submit an updated CV and cover letter. We will be reviewing applications and scheduling interviews regularly, so we encourage applications to be submitted as soon as possible. Please note this role is based in Poland.

Your Personal Data

The Administrator of your personal data is Pearson Central Europe sp. z o. o. , headquartered in Warsaw, 8 Szamocka St. (PCE).

The Data Protection Officer appointed by PCE can be contacted by email, at pce. dpo@pearson.com, as well as by snail mail at the above address, marked "RODO".

Your personal data is processed based on: GDPR Article 6(1)(A) - your consent (applies to data provided in the application, over and above other grounds for processing), GDPR Article 6(1)(B) - actions taken at your request, prior to the conclusion of a contract (aimed at concluding a contract), limited to the scope indicated in the legal provision (Article 22 par. 1, 3, 4 of the Act - Labor Code); GDPR Article 6(1)(F) - PCE's legitimate interest, related to possible establishment, investigation or defense of claims against PCE (GDPR Article 82(3)); Your personal data will be stored for a period of 3 years after the end of the recruitment process. You have the right to access the content of your data and the right to rectify, erase, limit processing, the right to data portability, the right to object, the right to withdraw consent, the right to be forgotten. You have the right to lodge a complaint with the President of the Office for Personal Data Protection if you consider that the processing of personal data concerning you violates the provisions of the GDPR. Your provision of personal data is voluntary, but necessary for the purposes of processing. The consent you have given may be withdrawn at any time, which will be equivalent to the cessation of processing of certain data. Your data will not be subject to automated profiling.

PCE may transfer your personal data to a third country, including outside the EEA, which is related to Pearson's policy and the IT tools used. Personal data may be made available to authorities authorized by law and entrusted under a written entrustment agreement to entities providing services on behalf of PCE.

Same Posting Description for Internal and External Candidates

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: Assessment & Qualifications