Asset Servicing Senior Analyst (hybrid) Warszawa, Mazowieckie

The Asset Servicing Senior Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices.

Responsibilities:

• This role will manage reconciling and processing positions related to Voluntary Corporate Action events;
• Acting as an example to other team members, creating an ethical and motivated team environment;
• Acting as an intermediary and escalation point between processing staff and Operations Support Manager;
• Analyze market changes and implement into current process where required;
• Assist in and lead adhoc projects on behalf of the team;
• Ensure accurate MIS reported on a monthly basis;
• Ensure all event notifications/updates are reviewed within 24hrs of receipt (where response deadline is within 1 month);
• Ensure Client Chasing spreadsheet is submitted to client by 12pm;
• Ensure team is monitoring Global Inbox and covering other regions when required , and clearing before EOD;
• Escalate processing errors and potential risks to line manager upon discovery;
• Identifying areas of risk and implementing further Controls where necessary;
• Lead and coordinate User Acceptance Testing on enhancements to systems and also regression testing;
• Lead in the on-boarding of new clients or client accounts;
• Monitor and allocate all incoming client Instructions and custodian advices (received into XSP);
• Prepare relevant test scripts and participate in Contingency testing;
• Provide support to other Team Leaders in the section and across the department;
• Regular review and update of Procedures for the team;
• Review and provide feedback on Service Level Agreement applicable to the team;
• Support Supervisor on the performance and development of processing staff within the team;
• Verification of teams work, and release of instructions to the Market.

Qualifications:

• Minimum 3 years of Financial Services experience;
• Ability to work under time pressure;
• Attention to detail;
• Knowledge of multiple types of investment instruments including: Equity securities, Fixed Income and Asset Backed securities;
• Proficient in MS Office (Excel, Word)
• Excellent communication skills - English (spoken and written);
• Ability to work on own or part of a team;
• Organizational skills;
• Ability to manage or lead team projects.
• Bachelor’s/University degree or equivalent experience

We offer:

• Opportunity for professional development in the international and multicultural organization
• Developing opportunities and challenging assignments
• Attractive and stable employment conditions
• Social benefits (medical care, Benefit System, life insurance, pension scheme)

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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