IT Support Specialist
We’re seeking an IT Support Specialist to join our Warsaw office. We have the perfect spot if you’re a tech-savvy professional who loves solving problems and supporting teams with your IT wizardry. Dive into a role where you’ll manage, troubleshoot, and optimize our IT operations, ensuring everything tech-related runs as smoothly as gameplay. Ready to make a significant impact in a dynamic environment? Play your part at Huuuge Games!
IT Support Specialist
Your responsibilities
- Set up workstations and keep them running smoothly
- Solve problems with hardware and networks
- Deal with the whole process of buying, replacing, and keeping track of hardware and software
- Provide technical support for all sorts of software, mobile devices, and other hardware issues
- Help out remote users with their problems
- Respond to requests and issues in a timely manner
- Try out new technologies
- Be responsible for ticket progress, monitoring, and escalation process
Our requirements
- At least 2 years of experience in IT Support
- You’re a wizard with operating systems like MacOS, iOS, iPadOS, Windows, Windows Server, and Android
- Fixing up computers is your jam, and you get the whole ICT system thing
- You’ve got chops with Microsoft Intune for patching and configuring
- You are familiar with EntraID
- Google Workspace and Microsoft 365 are your playgrounds
- You can break down tech talk into plain language that everyone understands
- You’ve been in the trenches with deployments and vendor collaborations
- Creative problem solver and eager to learn
- Ability to juggle tasks and stay chill under pressure
- Your English is fluent and you are ready to communicate like a pro
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